Faqs
Have a question? If you do not find the answer in our most frequently asked questions below, please reach out to us at info@neso.org.
When is the early registration deadline?
The early registration deadline is September 4, 2026.
What is the Dress Code?
The dress code is business casual.
How do I get to the conference?
Please see travel details for the conference on the HOTEL & TRAVEL page.
Do I have to pay by credit card online or can I be invoiced?
We request that all registrations are paid online via credit card . However, if this is not possible, please contact us at registration@neso.org.
Can I pay by American Express?
Yes. We accept Visa, MasterCard, and American Express.
Can I get a receipt for my payment to attend the conference?
Receipts will be issued electronically via email when payment has been processed. This will be the only form of receipt.
How can I receive an invitation letter to the conference for my VISA application?
We are able to issue an invitation letter once we have received your completed registration and payment. Please make this request in the notes section at the end of the online registration process. We require a minimum of 14 days’ notice, and it will be sent by email. Please note that is it your responsibility to check Visa Entry Regulations.
Would I still be able to register if I arrive late at the Conference?
Yes, our registration desk is open all days of the event. Please note that the on-site fees are more expensive. Daily rates are not available.
I have registered online but not yet received my confirmation.
It can take up to 3 days for meeting services to process your registration and email you a confirmation/ invoice. If you have not heard back from them after 3 days, please email registration@neso.org.
I received the following error message when trying to complete the payment on the registration site:
Card type not selected
Please check that you have ticked the card payment button positioned to the left of the card details section. Please note that this means we have not received your registration.
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Declined
Unfortunately, this message suggests that your credit card provider is blocking payment. Please contact your bank directly to resolve this issue. Please note that this means we have not received or confirmed your registration.